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Client Feedback Form

As part of our commitment to improving our service, we have provided this online feedback questionnaire. We would be grateful if you could help us by completing this form. Please be assued that the survey is completely confidential and unless you complete your personal details, we will not know who has taken part.


Name:  
Contact Telephone:  
Reference Number:  
   
Your Legal Adviser:  
Law Area:  
Q1. How satisfied were you with our overall level of service?  
 
 
     
Q2. How understandable was the information/advice that was given to you?    
 
 
Q3. How informative did you find our staff?  
 
 
Q4. How well did we keep you up-to-date with progress?  
 
 
Q5. How well did we listen to what you had to say?  
 
 
Q6. Did we treat you fairly at all times?  
 
 
Q7. Would you recommend us to someone else if they needed legal help or advice?
 
 
Q8. Was the result of your case better, worst or the same as we had adviced you?  
 
 
Q9. How easy was it to contact the office/solicitor?  
 
 
Q10. Do you have any further comments or suggestions that might help us to improve our level of service?  
   
     
   
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Churchers is authorised and regulated by the Solicitors Regulation Authority,
Registration No. 45008 Copyright 2010 Churchers Solicitors